Can't connect
Work from the top down.
1. Is the server actually up?
Panel shows Running, and the console prints something like:
Done (12.345s)! For help, type "help"If not, see Server won't start.
2. Right address and port?
- Copy the exact address and port from the panel — do not guess.
- If using a custom domain: does
dig +short play.example.comreturn the node IP? - Using SRV? Confirm the record and give it a few minutes to propagate.
3. Cloudflare orange cloud?
If your domain is on Cloudflare and proxied (orange), non-HTTP traffic is broken. Set it to DNS-only (grey).
4. Firewall / port
Each service has its own port. If you changed the port in the config, update the panel's port allocation too (ticket if you need a new one).
5. Only you or nobody?
| You only | Everybody |
|---|---|
| Your client/version mismatch | Server-side issue |
Try the server IP without a domain to rule out DNS. If the IP works and the domain does not, it is a DNS problem — common after a domain change.
6. Still stuck?
Open a ticket with: service ID, exact address used, exact error text, and your client version.